FAQ

Here's a quick overview of frequently asked questions. For more information, please contact us.

Questions

Devolutions Server does not include any client licenses. However, if you wish to use Devolutions Server web-based solution to manage passwords only, there are 5 CALs (Client Access Licenses) included in the Small and Corporate Server subcriptions.

Yes, Devolutions Server is subscription-based. You can subscribe for one (1) year or three (3) years at a time. It has to be renewed every year depending on your subscription plan.

The CAL, or Client Access License, is a user subscription allowing you to connect directly to the Devolutions Server through our web application. Please note that only password management is currently available with the web-based Devolutions Server application.

The Small Business Edition subscription allows you to create one instance of Devolutions Server for up to 10 users. It also includes 5 Client Access Licenses.

The Corporate Edition subscription allows you to create one instance of Devolutions Server for up to 50 users and it includes 5 Client Access Licenses.

The Platinum Edition subscription allows you to create unlimited instances of Devolutions Server for an unlimited number of users.

Once your Devolutions Server subscription expires you can still access the data using one of our applications. However, the Devolutions Server data source will no longer be accessible. You will need to reconfigure your clients to connect directly to the database using an SQL Server data source. Since Active Directory integration will not be allowed, you will need to reassign user permissions.

Yes, the underlying SQL server database structure for the SQL Server data source is a subset of the Devolutions Server database structure. When installing/configuring the Devolutions Server simply specify the existing database and choose upgrade.

Note: Before executing any database modification it is always a good idea to make sure you have a proper backup of the database.

Yes, because the database for Devolutions Server is a superset of the SQL Server data source. Simply connect to the database using the SQL Server data source and all your sessions will be available. Keep in mind that not all Devolutions Server features will be accessible when using the SQL Server data source. You will also need to review all security permissions.

After your license expires, you will have the option to renew it. If you choose not to renew, you may then continue using RDM/PVM for as long as you wish, with the last version you have installed. All RDM/PVM licenses are perpetual and do not expire. However, you will not be able to upgrade to newer versions or apply security updates.